1. Introduction
Aram AI Labs LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aramailabs.com or use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us when you:
- Register for early access or our pilot program
- Contact us via email or forms
- Use our resume screening services
- Subscribe to our newsletter or communications
This information may include:
- Name and contact information (email address, phone number)
- Company name and role/title
- Resume content uploaded for screening
- Job descriptions provided for matching
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and geographic location
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our AI resume screening services
- Process and analyze resumes using our patent-pending technology
- Communicate with you about our services, updates, and pilot program
- Improve our AI models and service quality
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure security
4. Data Processing and AI Technology
Our service uses AI and machine learning to analyze resume content. When you upload resumes or job descriptions:
- Documents are processed using Amazon Web Services (AWS) Bedrock AI models
- Text is converted to embeddings (numerical representations) for analysis
- No human manually reviews your content unless explicitly requested for support
- Processing is automated and secure
5. Data Sharing and Disclosure
We may share your information with:
5.1 Service Providers
- AWS (Amazon Web Services): Cloud infrastructure and AI processing
- Email Services: For communications and notifications
- Analytics Providers: To understand website usage
5.2 Legal Requirements
We may disclose information when required by law, court order, or to protect our rights.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption in transit (TLS/SSL) and at rest
- AWS SOC2-compliant infrastructure
- Regular security audits and monitoring
- Access controls and authentication
- Secure data deletion protocols
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
You may request deletion of your data at any time by contacting us at [email protected].
8. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request your data in a machine-readable format
To exercise these rights, contact us at [email protected].
9. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve user experience
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
12. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell data)
- Right to non-discrimination for exercising privacy rights
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
15. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Website: aramailabs.com
Address: Pittsburgh, PA, United States